Serial-level tracking for businesses that care about individual items. Every asset tells a story.
Customer returns a lens with a scratch. They swear it was already there when they picked it up.
You have 12 of that lens in stock. Which one did they have? What was its condition before the rental?
Without serial-level tracking, every damage dispute is a coin flip.
Assign serial numbers, asset tags, or custom IDs. Not just "Canon R5" but "Canon R5 #007."
See every rental, every customer, every check-in. When did this specific item go out?
Capture photos at check-in and check-out. Before and after, attached to the specific asset.
When did that scratch appear? Check the history. See the photos. Know the answer.
| Without tracking | With tracking |
|---|---|
| "We have 12 of those" | "Camera #007 is with Sarah through Friday" |
| "Was it scratched before?" | "Here's the photo from before their rental" |
| "Who had this last?" | "Complete history, 47 rentals" |
| "Which one needs service?" | "#003 has 200+ rentals, flagged" |
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